We aim to provide you with as much information as possible in our FAQ, however, if we have missed anything, please feel free to get in touch.

faq
You can make payments with Paypal and most major debit and credit cards.
Registering is not compulsory but you will benefit from customer loyalty rewards and much more if you do register.
All international orders are sent using signed for delivery and are tracked where available. We use Royal Mail small packet service for parcels up to 2kg. For orders over 2kg, items will be shipped in more than one box.
Our EX enamel paint range is designed to be thinned with standard white spirit, available in most DIY stores. There is no need for expensive branded products. White spirit is also called mineral spirit (USA) and clear turpanoid (Europe)
Yes, its primary use is for airbrushing and it is also a beautiful paint to hand brush with great self levelling properties.
At this moment, Archive-X paint is only available to order from our website or via our Ebay shop.
We aim to offer an alternative to the enamel paints in 2019 but it will take some development time before we can release anything for sale. We want to make sure, as with our enamel range, that the quality is the best it can be before products are sold.
In the near future we will start to add How To videos and tutuorials that demostrate authentic ILM paint styles for both novices and amateurs.
At Archive-X we have 100% faith in our paint and that you will love working with it, however, should you not be satisfied, we will accept returns and offer assistance to make this an easy process.
Yes, we offer a painting service on request only.
No, the plastic used by Bandai is damaged when enamel paint is applied directly onto the model. Always use a good primer first - we recommend Tamiya Fine Surface Primer for Bandai models when using Archive-X